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FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

Still wondering if our services are the right choice for you? Check out the answers to some of our clients’ most common questions below. If there’s something we’ve missed, just get in touch and we will do our best to help you.

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HOW CAN I BE SURE YOU ARE THE RIGHT PERSON FOR THE JOB?

At Paramount Heating and Air Conditioning, we understand how important it is to feel confident in your choice of service provider. Here’s why we’re the right fit for your HVAC needs:

  1. Award-Winning Service
    We’re proud to have been voted the Best Air Conditioning and Heating Service Provider in Northern Nevada by The Best of Sierra Nevada. This recognition reflects our commitment to excellence and customer satisfaction.

  2. Experience and Expertise
    With years of hands-on experience in HVAC installation, repair, and maintenance, we bring a wealth of knowledge and technical expertise to every project. Whether it’s a simple tune-up or a complex system overhaul, you can trust us to do the job right.

  3. Customer-First Approach
    We treat every home like it’s our own. From arriving on time to providing clear communication and clean workmanship, your comfort and peace of mind are always our top priorities.

  4. Transparent Pricing and No Pressure
    You’ll receive an honest, upfront estimate with no hidden fees or surprises. We’ll walk you through your options, so you can make an informed decision without feeling pressured.

  5. Local and Trusted
    As a locally owned and operated business, we take pride in serving our Northern Nevada community. Our reputation is built on trust, and our loyal customers continue to recommend us to their family and friends.

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Still unsure? Take a look at our glowing customer reviews or give us a call to discuss your specific needs. We’re here to earn your trust, one job at a time.

WHAT EXPERIENCE DO YOU HAVE?

We bring extensive experience to the table. Our team at Paramount Heating & Air Conditioning have successfully handled numerous HVAC projects, both residential and commercial, over the years. This experience has honed our skills, ensuring that we're well-equipped to deliver high-quality solutions tailored to your specific needs.

WHAT GUARANTEES CAN YOU OFFER THAT THE JOB WILL BE FINISHED ON TIME AND ON BUDGET?

We understand the importance of timely and cost-effective completion of HVAC projects. At our company we guarantee that we will work diligently to meet the agreed-upon timeline and budget. Our team is highly experienced and skilled in project management, ensuring that we stay on track and on budget. In the unlikely event of any issues, we will communicate openly and transparently with you to find the best possible solution.

OTHER FREQUENTLY ASKED QUESTIONS:

Here are some frequently asked questions (FAQs) that customers might have for an HVAC business:

  1. How often should I get my HVAC system serviced? Regular maintenance is recommended at least once a year per piece of equipment(i.e. once a year for your furnace and once a year for your air conditioning condenser) to ensure optimal performance and prevent potential issues.

  2. What are the signs that my HVAC system needs repair? Look out for signs like unusual noises, inconsistent cooling or heating, higher energy bills, and poor air quality.

  3. Do you offer emergency HVAC services? Yes, we provide emergency services for urgent situations outside of regular business hours.

  4. How long does an HVAC installation take? Installation time can vary based on factors such as the type of system, complexity of the installation, and your specific requirements.

  5. What should I do if my system breaks down unexpectedly? In case of a breakdown, turn off the system and contact us immediately for prompt assistance.

  6. Are your technicians licensed and insured? Yes, our technicians are fully licensed and insured, ensuring a professional and safe service.

  7. What types of HVAC systems do you install and service? We handle a wide range of systems including central air conditioning, ductless mini-splits, heat pumps, furnaces, and more.

  8. How can I improve the energy efficiency of my HVAC system? Regular maintenance, proper insulation, and using a programmable thermostat are some ways to enhance energy efficiency.

  9. What is the average lifespan of an HVAC system? The lifespan varies but typically ranges from 10 to 15 years for air conditioners and 15 to 20 years for furnaces.

  10. Do you offer financing options for HVAC installations? Yes, we offer financing options to help you manage the cost of a new installation.

  11. Can you help me choose the right HVAC system for my home? Absolutely, our experts can assess your needs and recommend the best system for your comfort requirements and budget.

  12. Do you provide maintenance plans? Yes, we offer maintenance plans to ensure your system operates efficiently and to catch potential issues before they become major problems.

  13. Why is my energy bill higher than usual? Several factors can contribute to increased energy bills, including system inefficiency, duct leaks, or thermostat issues. Our technicians can diagnose and address the problem.

  14. How often should I change my air filters? It's generally recommended to change air filters every 1 to 3 months, depending on factors like filter type and indoor air quality.

  15. Can you help improve indoor air quality? Yes, we offer solutions like air purifiers and humidifiers to enhance indoor air quality for a healthier living environment.

 

These FAQs can help address common concerns that customers may have about HVAC services and systems.

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